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Patient Information

Hospital Affiliations | Your First Appointment | Patient Forms
Insurance and Payment Information | Prescription Refills
Appointment Cancellation Policy | Privacy Practices

Hospital Affiliations

We are affiliated with St. Francis Medical Center.

Your First Appointment

Please arrive early so that we can complete your initial paperwork. Also, please bring the following:

• Patient's insurance card
• List of current prescriptions and/or over-the-counter medication, including dose and frequency
• Information about patient's medical and surgical history
• Recent test results, x-rays, or relevant records
• Completed New Patient Forms

Patient Forms

• New Patient Packet
• (Contents of New Patient Packet:)
  • Patient Information
  • Review of Systems
  • Notice of Health Information Privacy Practices
  • Conditions for Healthcare Services
  • Release of Confidential Health Care Information

Insurance and Payment Information

Neurology Center of Virginia currently accepts Aetna, Anthem, Cigna, Humana, Medicaid, Medicare, Optima Health, Southern Health, Tricare and VHN. Other insurances will be posted as soon as they are available.

You are responsible for co-payments or charges that are not covered by your insurance. If you have questions regarding billing or which insurance plans we accept, please contact us. Questions regarding insurance coverage and benefits should be directed to your employer or insurance company.

Prescription Refills

All prescriptions must be obtained at the time of visit. It is the patient's responsibility to handle prescriptions with care. If a prescription refill is needed, patients are to contact their pharmacy and have a request faxed to our office. Please allow at least 3 business days for requests to be processed. Kindly note that our office will not process any requests on weekends or holidays and refills for lost or stolen prescriptions.

Appointment Cancellation Policy

Our office requires 24-hours advance notice to cancel or reschedule an appointment. There is a standard fee of $35 for missed appointments or appointments not cancelled or rescheduled within 24 hours.

Privacy Practices

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. It is given to all new patients, and a copy is available upon request.

This is where you can feature something special about the practice, highlight a new service, link to a news article, etc.

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It's up to you. You can then add a link, such as to the services page, for them to learn more about the featured item.